telus billing support - An Overview

telus billing support - An Overview

Blog Article

If our reply solved your situation, please click on Settle for as Solution that will help Other individuals from the Neighborhood.

Individuals agents Doing the job versus Telus Rewards, instead of maintaining the outdated faithful customers they make them go away to look for other provider

We're sorry to hear about all these problems you have knowledgeable with both of those tech support and billing. Please mail us a private concept, and we’ll do the job for getting you the support and follow-up required to solve these issues without delay.

Just variety the main points within your inquiry inside of a information and it will be despatched to your human agent. Messaging here is asynchronous (non-live), in order to close the application or go about your working day when the agent performs toward locating you a resolution.

I left Rogers to come back to Telus for the reason that I believed within the assure of better service and good remedy, but this encounter has long been anything at all but.

• In my conversation with Juan from the loyalty group, I had been falsely accused of being discriminatory Once i referenced One more Office, which was highly offensive and uncalled for. Juan later apologized, indicating that the encounter was totally unacceptable.

I'm composing to precise my deep dissatisfaction with the customer service I gained while seeking to make clear the main points of my new contract and bargains. My current experience has still left me feeling frustrated, undervalued, and worried about your crew's General high quality of support.

If our reply resolved your issue, please click on Acknowledge as Answer to aid others within the Group.

Fixed discussions will likely be closed and saved for telus billing support ninety days, and can be accessed while in the Message Centre inside the My TELUS application. 

Vehicle-propose helps you quickly narrow down your search engine results by suggesting attainable matches while you form.

Thank you on your focus to this make any difference. I anticipate a prompt and satisfactory resolution.

I want a get in touch with from someone who has some conclusion earning energy on how I'm able to shut my accounts and be finished with Telus.  

The TV sign continues to be shed due to the fact Friday, September 27th as well as technician who confirmed up yesterday,  September thirtieth could not repair the issue immediately after changing the TV cable box and cable. I was educated that the Internet Modem needs to be transformed way too, but he did not have it.

I'd some minor issues but I'd Totally no clue how to repair them. Then, my co-employee encouraged me within your service. Your workers were being exceptionally individual and helpful! Thanks to all of these!

Yeah, I’m binding by a two 12 months agreement unfortunately, I’m only four months in, but I did get somewhere. I suppose The manager Place of work identified as me now so I've a telephone conversation with him in an hour. We’ll see how that goes.